Web-based Surveys
Web-based surveys are more economical and less intrusive than most other forms of research. They offer the additional option of giving respondents visual or audio prompts. The various forms of web-based surveys include:
- Online - a survey of any length that is hosted at either our own web-site or that of our client. Respondents are asked to access the questionnaire directly either via an email link or as visitors to the relevant web-site;
- Pop-up - a very short survey that pops-up when visitors log onto a website;
- Email attachment - email surveys are sent as attachments for respondents to download and complete, and then reattach and return.
Web-based surveys can be used on their own, offering a cost-effective survey option, or in conjunction with other research methods. We can often offer respondents a choice of ways of completing surveys (e.g. postal or online), and this in turn can increase response rates.
We offer a complete web-based survey service covering all of the survey types mentioned above. We also provide a freephone helpline service for people taking part in the survey.

Current & recent web-based surveys:
- South Hams District Council - Budget consultation with residents panel
- Various clients - online options provided for some consumer and business telephone surveys