Customer Satisfaction Surveys
Opinion Research
Standardised Surveys
Fieldwork
Brand Awareness
Analysis & Interpretation
The committed attitude and accessibility of Marketing Means, results in the kind of
personal service that differentiates them from other agencies.
Devon County Council
Online surveys are quick and can be economical and less intrusive than most other forms of research.
They offer the additional options of giving respondents visual or media prompts, useful for branding and advertising research.
The increasing issue with online research is poor response rates, meaning that information back is less reliable.
To increase response rates, your online survey needs to be well designed and attractive. We are experts in survey design with access to various software options and can handle complex surveys using database links.
Online surveys can be used on their own, or in conjunction with other research methods to increase participation. Our bespoke survey administration system can offer respondents a choice of ways of completing surveys, for example, you may start with an online survey but then swap over to telephone to try to encourage people to take part.
You can provide us with a list of people you want to contact, or we have access to the best panels around for specialist markets.
We offer a complete online survey service:
- Survey design
- Sample (panel or supplied)
- Hosting the survey
- Data provision
- Online analysis.
We also provide a freephone helpline service for people taking part in the survey for support to answer queries.
Contact us to discuss your project on 01364 654485 or email us directly
